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Mental health support

Urgent concerns:

If someone's life is at immediate risk, or you don't feel you can keep yourself or someone else safe, call 999.

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There are lots of useful immediate contacts and information from the NHS here.

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Local support:

  • Urgent mental health concerns: 0800 9539599 for 24/7 response line with local NHS mental health trust that covers Bristol and surrounding areas

  • For urgent mental health concerns elsewhere in the UK find your local 24/7  emergency helpline number  via the 111 website

  • Make an urgent appointment with your GP

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Safeguarding concerns:

If you're concerned about a young person's safety or wellbeing and they aren't at immediate risk (in which case, call 999), contact the child protection/First Response team in your local area:

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If you are outside these areas, enter into your search engine: 'Report a concern about a child' + your council's name to find the safeguarding team's contact details on their website. 

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Listening services + support (including suicide and self-harm):
 

The services below all provide direct support for young people who need direct support. Many also provide support for parents/carers concerned about a young person.

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Samaritans

Samaritans is available for anyone struggling to cope and provides a safe place to talk 24 hours a day. Phone: 116 123 / email: jo@samaritans.org / Visit the Samaritans website

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PAPYRUS

PAPYRUS offer support, practical advice and information to young people considering suicide and can also offer help and advice if you’re concerned about someone you know.

Phone: 0300 102 2470 (24/7)

Visit the PAPYRUS website

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Childline 

Childline is here to help anyone under 19 in the UK with any issue they’re going through. The number will not appear on your phone bill. You can talk about anything. Whether it’s something big or small, trained counsellors are on hand to support you. Childline is free, confidential and available any time, day or night. Talk to them:

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Mind

Mind provides advice and support on a range of topics including types of mental health problems, self-harm, legislation and details of local help and support in England and Wales.

Webchat / Phone: 0300 123 3393 / Visit the Mind website

 

Shout 

Text "SHOUT" to 85258 to contact the Shout Crisis Text Line for free, confidential, 24/7 crisis support from trained volunteers. Visit the Shout website

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Harmless

Harmless provides a range of services about self harm including support, information to people who self harm, their friends and families.

Visit the Harmless website

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Selfharm.co.uk

Selfharm.co.uk supports young people impacted by self harm and provides information and a moderated discussion board where you can ask questions and get support.

Visit the selfharm.co.uk website

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The Mix

The Mix provide non-judgmental support and information for young people under 25 on a variety of issues including mental wellbeing, sex & relationships, bullying, exam stress, money, drugs and self-harm.  Webchat available.

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If you’re aged 25 or under, and are experiencing a personal crisis, such as suicidal thoughts, abuse or assault, you can text THEMIX to 85258.

Visit The Mix website

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​​Misc resources

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Emotionally-based school avoidance

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  • EBSA FAQs from Send & You - Useful links and practical info

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Mental health apps

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​None of the products or services on this page are endorsed or recommended by NeonDaisy - this is just for information only. ​

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